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The importance of taking care of the customer experience
To succeed in any industry, you must provide a smooth customer experience that ensures that con-versions are completed and is essential for retention.
Why we are in love with Cloud Computing
Cloud computing reduces operational costs by eliminating the need for installing an IT infrastructure. In this post, we explore how Cloud computing makes it easy to adopt new technologies that enhance customer service delivery, bypassing the need for IT. But first, let’s start by answering the basic question. How does cloud-based computational revolution transcend Information Technology? Read on to learn more.
MWC21: We were there
Two weeks ago, the Mobile World Congress in Barcelona reopened its doors after stopping due to the pandemic. We were one of the 25 Spanish companies participating at the Spanish Pavilion at this edition. It was exciting; we didn’t want to miss the opportunity to do business face to face!
New multi-language feature in all our services for kids
We are happy to announce the launch of an innovative multi-language feature in all our services addressed to kids. The new multi-language technology reinforces our digital edutainment commitment and will be available for more than 1,000 multimedia contents.
Telecoming’s blog acknowledged in the Corporate Content Awards 2021
We are happy to announce that our blog has been recognized with two Silver Honours at the Corporate Content Awards 2021 as Best Corporate Blog and Best Content-Based Brand Community.
About user-machine communications
This year, 2,360 M users will communicate with brands through chatbots and 1,515 M through RCS technology. These data from a report elaborated by our partner Juniper Research inspire us to think that user-machine communication has come to stay.
4 Vital Steps to Create a Killer Content Strategy for Your Business
Content is king and the currency that represents your brand’s value for the customers. What does it take to create an exceptional content strategy that would put your brand above others? Here are some vital steps for you to follow!
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